NZ-owned & operatedLocal expertise, national reach
Advice that helps your business thrive
Practical HR, payroll, immigration, and business support tailored to New Zealand SMEs, flexible to your needs, and jargon free.
Practical guidance. Real expertise. Your business, your pace.
Running a business comes with people challenges, hiring, managing, supporting and retaining your team, plus the day to day pressure of staying compliant and making confident decisions. Pivotal People gives New Zealand SMEs fast access to HR, Immigration, Health & Safety, Payroll, Bookkeeping, Business Advisory, Training & Development, Graphic Design, Website Development, and Digital Transformation, all under one flexible subscription. Scale support up or down as your needs change.
Based in Hamilton — supporting Waikato and businesses across Aotearoa.
Advice Line — Advice That Helps
Simple. Flexible. Actionable. Choose a plan that fits your business and budget. Each plan provides a bank of advice hours you can use across multiple areas — one thorny issue or several small ones. No jargon. No long‑term lock‑in. Just the right advice at the right time.
Use your advice hours to:
Sense‑check decisions before you act
Get clear on obligations (employment law, visas, GST, payroll, H&S)
Talk through staff issues or change management
Make sense of cashflow and priorities
Navigate Immigration NZ requirements with confidence
Need more than advice? Switch to full‑service support any time — we’ll do the doing while you keep business moving.
Call now for a free 15‑minute scoping chat
Our Solutions
Practical support when you need it.
HR
Straight answers for everyday HR. Agreements, policies, performance, restructures and more, compliant, plain‑English support for NZ SMEs.
Immigration
From quick work‑eligibility checks to full visa applications and employer accreditation — accurate, timely guidance you can trust.
Health & Safety
Keep people safe and your business compliant. Practical H&S systems, reviews and training tailored to your risks and industry.
Payroll
Accurate, on-time payroll — without the hassle. Leave, pay rates, and entitlements managed correctly, every single cycle.
Bookkeeping
From Xero set-up to GST and month-end reporting — accurate, compliant bookkeeping that keeps your business running smoothly.
Business Advisory
A thinking partner for owners. Strategy, change, leadership and resilience — clear, confidential, real‑world advice.
Training & Development
Prioritised upskilling that fits your budget and goals — practical pathways that strengthen your team where it matters most.
Graphic Design
Logos, brand and marketing assets that look sharp and work hard — from pitch decks to packaging, signage, and social.
Website Development
Fast, clean websites that support sustainable business growth — built for performance, usability, search visibility, and stronger conversions.
Digital Transformation
Tools and processes that reduce admin and unlock productivity — workflow mapping, automations and systems integration.
Why NZ Businesses Choose Pivotal People
How It Works
1. Start the conversation
Tell us what’s going on (HR, immigration, finance, H&S — or a mix).
2. Pick your tier
Match support to your budget. Review every 3 months.
3. Use your hours your way
One complex matter or several quick questions.
4. Switch to full‑service any time
We’ll prepare documents, manage applications, run payroll, implement systems and more.
Call now for a free 15‑minute scoping chat.
Team You Can Trust
At Pivotal People, you'll be supported by a team of specialists led by Principal Connor Brady. From immigration and HR to health & safety, payroll, finance, and business advisory, our experts provide the right advice when you need it.
Connor Brady
Principal
Catherine Neazor Brady
Licensed Immigration Adviser
Pricing & Tiers
Pick the support that fits today — and adjust every 3 months.
At Pivotal People, you choose a monthly subscription that gives you a bank of advice hours across HR, Immigration, Finance, H&S and more. Scale up or down as your business changes.
Tier 1
Best for sole traders and very small teams who just need occasional advice.
Tier 2
Ideal for SMEs managing regular HR, immigration or finance questions.
Tier 3
For growing businesses juggling complexity across people and compliance.
Tier 4
Suited to larger SMEs needing ongoing multidisciplinary support.
Resources
Guides, checklists and webinars for NZ employers, HR, immigration, payroll, H&S and more.
FAQs
How does the Pivotal People Advice Line work?
Choose a monthly plan with banked advice hours. Use them across HR, Immigration, H&S, Payroll, Accounting and more. Scale up or down every 3 months.
Can I switch from advice to full‑service?
Yes. If a matter needs hands‑on work (e.g., visa applications, policy drafting, payroll processing), we can transition seamlessly to full‑service support.
Do you only work with Hamilton businesses?
We’re based in Hamilton (Waikato) and support clients nationwide across New Zealand.
Are your immigration advisors licensed?
Yes. Immigration is led by a Fully Licensed Immigration Adviser, with employer accreditation and Job Check experience.
Can you work with our existing systems?
Absolutely. We work with your tools (e.g., Xero, HRIS, payroll) or recommend fit‑for‑purpose alternatives.
What will it cost?
Pricing depends on your tier and time required. See live pricing and inclusions on our /pricing page.
Still have questions? Our team is always happy to chat — get in touch today.
Advice that helps
Practical HR, Immigration, Health & Safety, Payroll, Bookkeeping, and Business Advisory support for NZ SMEs. Based in Hamilton, Waikato, serving businesses nationwide.
Contact us
info@pivotalpeople.co.nz
0800 PIVOTAL (0800 748 6825)
526 Victoria Street, Hamilton
Office Hours: Mon - Fri, 8am - 5pm
