HR & employment relations
FOR NEW ZEALAND BUSINESSES WITH 10–100 STAFF
The HR team your business needs. Without the overhead.
Most business owners deal with HR on their own — until something goes wrong. Pivotal People gives you experienced HR professionals on a monthly retainer, so you're never facing a people problem alone again.
Running a business with 10 to 100 staff is complicated.
At some point, the people stuff gets too big to manage on your own. Employment agreements, performance issues, disciplinaries, redundancies — these are high-stakes situations where getting it wrong costs real money.
But hiring a full-time HR manager adds $100,000 or more to your wage bill. And juggling multiple consultants means repeating yourself to strangers who don't know your business and sometimes give conflicting advice.
That's the gap Pivotal People was built to fill.
No lock-in contracts
Real experts who do the work — not templates
Based in Hamilton, supporting NZ nationwide
10% discount when you bundle services
One trusted partner. Everything your business needs.
We provide outsourced HR on a monthly retainer — a dedicated team to call when things get complicated. And because we also handle health and safety, bookkeeping, payroll, immigration, and more, you never need to manage multiple providers again.
Outsourced HR that actually does the work.
Most subscription HR services hand you a template and leave you to figure it out. We don't. Our HR professionals handle employment agreements, performance processes, disciplinaries, restructures, and personal grievances — done for you, by real people who know your business.
Your retainer hours can be used for:
Employment agreements and contract variations
Disciplinary and performance processes
Redundancies and restructures
Personal grievance support and advice
Recruitment assistance and shortlisting
Policy development and updates
Manager coaching and workplace investigations
Flexible. Fully compliant with NZ employment law. No templates to implement yourself.
Clear pricing. No surprises.
Our HR retainer is priced by the size of your team. One fixed monthly fee — no hidden costs, no lock-in contracts, no confusing add-ons.
Bundle two or more of our Business Services together and receive a 10% discount. All prices are GST exclusive.
Everything else your business needs. Under one roof.
Once you're set up with HR, adding other services is simple. One team, one relationship, one invoice.
We support businesses with:
We're not like the big subscription services.
If you've used a large national HR subscription service before, you'll know the frustrations — advice lines instead of real support, templates to implement yourself, and long-term contracts that are hard to escape.
Here's how Pivotal People is different:
Getting started is easy.
1. Book a free chat.
We take 30 minutes to learn about your business, your team, and what's keeping you up at night.
2. Choose your support.
We'll recommend the right retainer level and any additional services that make sense for you.
3. We get to work.
From day one, you have a real team in your corner — dealing with the people stuff so you can focus on running your business.
Questions Business Owners Ask Us Most
What does Pivotal People do?
We provide outsourced HR support to small and growing businesses across New Zealand. Think of us as your HR team — without the overhead of hiring one. We help you stay legally compliant, handle people issues confidently, and build a workplace where good people want to stay.
We’re too small to need HR, aren’t we?
Actually, the smaller you are, the more exposed you can be. Employment law applies to every New Zealand business from the first hire. One misstep — a poorly worded contract, a missed process — can be costly. We make sure you're covered from the start.
What HR compliance issues do you help with?
Everything from employment agreements and job descriptions through to performance management, disciplinary processes, redundancies, and restructures. We help you follow the right process so you're protected if things go sideways.
Can you help if I’m already in a difficult situation with an employee?
Yes. We're often called in when things are already complicated — a grievance, a performance issue, a resignation that doesn't feel straightforward. We'll help you navigate it properly and reduce your risk.
Do you offer ongoing support or one-off help?
Both. Some clients retain us as their ongoing HR partner. Others come to us for a specific project or situation. We'll work out what makes sense for your business.
How much does it cost?
It depends on the level of support you need. We offer flexible options — from retained monthly packages to pay-as-you-go support. We'll talk through what suits your budget and business in a free initial consultation.
Still have questions? Our team is always happy to chat — get in touch today.
Built for New Zealand businesses like yours.
We work with business owners, operations managers, and general managers across a range of sectors — typically with 10 to 100 staff. If you employ people and the people stuff is getting complicated, we can help.
Sectors we work with: Engineering | Manufacturing | Construction | Hospitality | Professional Services | Growing Startups
Call now for a free, no obligation and confidential chat.
Ready to stop dealing with HR on your own?
Book a free, no-obligation 30-minute conversation with our team. We'll listen to what's going on in your business and tell you honestly whether we can help. No hard sell. No commitment.
Real support for NZ businesses
HR, Health & Safety, Bookkeeping, Payroll, Coaching, Digital and more — practical help from genuine people who actually do the work. Based in Hamilton, Waikato, supporting businesses nationwide.
Contact us
info@pivotalpeople.co.nz
0800 PIVOTAL (0800 748 6825)
526 Victoria Street, Hamilton
Office Hours: Mon - Fri, 8am - 5pm
