Skip to main content


Protect your business

A Fully Comprehensive and Detailed HR Audit

Know exactly where your HR stands, and exactly how to fix it. A thorough, expert review that takes away the doubt and the stress, so you can run your business with genuine confidence.

Call us today to discuss your HR issues →
Every audit is scoped to your team size, so give us a call and we will talk you through what is involved and the cost. No obligation.

Most business owners don't know what they don't know about their HR. And not knowing can hurt you.

You are not an HR expert, and no one expects you to be. But as the business owner, you are the one who carries the can when something goes wrong. The internet is full of stories of employers stung for tens of thousands of dollars, not because they were bad employers, but simply because they did not have the right policies, systems and processes in place to defend themselves when a problem blew up.

Good HR policies, systems and processes are your armour. They are what stand between you and a costly, stressful dispute. Our HR Audit shows you exactly where you stand right now, and exactly how to fix it, so you can stop lying awake wondering what you might be missing.

Imagine knowing, for certain, that you are covered for whatever comes your way. That is the peace of mind this gives you. And once the audit shows what needs attention, the choice is yours: put it right yourself, or hand it to us and we will do it for you.

What we review

Our HR Audit is a rigorous, 80-point review across the nine areas below, each checked against current New Zealand law. This is the detail most businesses never get to see about their own HR. Click any area below to open its full checklist.

Employment Agreements

Employment Relations Act 2000 — every employee must have a current, signed written agreement.

  • Every employee (permanent, fixed-term, casual, part-time) has a current written employment agreement.
  • A signed copy is held on file for each employee.
  • The correct agreement type is used, and any fixed-term role states a genuine reason and end event.
  • All mandatory content is included: names of the parties, a description of the work, place of work, hours, wages or salary, a plain-language explanation of how to resolve employment problems, and an employee protection provision.
  • Trial period clauses are only used by eligible employers and were validly entered into in writing before the employee started work.
  • Probationary periods (where used) are clearly documented with a fair process.
  • Pay rates meet or exceed the current adult minimum wage (and starting-out or training rates are applied correctly where used).
  • Availability and shift-cancellation clauses (if used) include reasonable compensation and are compliant.
  • Any deductions clause complies with the Wages Protection Act and the employee has given written consent.
  • Restraint of trade and confidentiality clauses are reasonable and current.
  • A current job description is attached or held for each role.
  • Agreements have been reviewed against the latest employment law changes.
Holidays Act Compliance

Holidays Act 2003 — the most common and costly area of non-compliance for NZ businesses.

  • Annual holidays of four weeks per year are provided, accrued, and recorded correctly.
  • A genuine "week" has been agreed and recorded for employees with variable or irregular hours.
  • Annual holidays are paid at the greater of ordinary weekly pay or average weekly earnings.
  • Sick leave (10 days per year after six months) is provided and accrued correctly.
  • Bereavement leave entitlements are applied correctly.
  • Family violence leave (10 days) is available and handled confidentially.
  • Public holidays are identified correctly, with time-and-a-half and an alternative day where worked on an otherwise working day.
  • Alternative ("lieu") days are tracked and paid correctly.
  • Relevant daily pay or average daily pay is applied correctly for sick, bereavement, alternative, and public holiday payments.
  • The payroll system (Xero, MYOB, or other) is configured correctly and reconciled.
  • Parental leave is handled correctly, including eligibility, KiwiSaver, and return-to-work rights.
  • Any historic Holidays Act miscalculation or remediation need has been identified.
Employee Records & Files

Employment Relations Act 2000 and Holidays Act 2003 — records kept for at least six years.

  • Wage and time records are kept for at least six years and contain all required detail.
  • Holiday and leave records are accurate, current, and kept for at least six years.
  • A personnel file is held for every employee.
  • Daily hours worked are recorded where pay varies, so minimum wage compliance can be shown.
  • Records are readily accessible and could be produced if requested by a Labour Inspector.
  • IRD and KiwiSaver records are complete and correct.
  • Records are stored securely, both physical and digital.
Policies & Procedures

Good employer practice and good-faith obligations. Clear policies reduce risk.

  • A current code of conduct is in place.
  • A documented disciplinary and performance management process exists.
  • A leave policy is in place and current.
  • A bullying, harassment, and discrimination policy is in place.
  • A drug and alcohol policy is in place where relevant to the work.
  • A health and safety policy is in place (cross-reference the health and safety system).
  • A privacy policy covering employee information is in place.
  • A social media, IT, and device-use policy is in place.
  • An equal employment opportunity statement is in place.
  • Policies have been communicated to staff and acknowledged.
  • Policies have been reviewed within the last two years and reflect current law.
Recruitment & Onboarding

Immigration Act 2009 (right to work), Human Rights Act 1993, and Privacy Act 2020.

  • A documented, consistent recruitment process is followed.
  • Right-to-work checks (citizenship, residence, or valid visa) are completed and recorded for every hire.
  • Pre-employment checks (references and, where relevant, Ministry of Justice, credit, or medical) are done lawfully and with consent.
  • Job advertisements are non-discriminatory.
  • Offer letters and signed agreements are issued before the employee starts work.
  • A structured induction and onboarding process is in place.
  • New-starter paperwork is collected (IRD number, KiwiSaver KS2, bank and contact details).
  • A health and safety induction is completed for every new starter.
Performance & Disciplinary Processes

Employment Relations Act 2000 — a fair and reasonable process, consistent with good faith.

  • A fair and reasonable process is followed for all people matters.
  • Performance issues are documented, including expectations, support offered, and reviews.
  • Disciplinary matters follow due process: investigation, written allegations, a genuine opportunity to respond, the offer of representation, and a considered decision.
  • Warnings are issued and recorded appropriately.
  • Dismissals follow the correct process and are well documented.
  • Exit processes are followed and final pay (including holiday pay) is calculated correctly.
  • Resignations are acknowledged in writing.
  • Support, such as an EAP, is offered where appropriate.
Privacy & Employee Data

Privacy Act 2020 and its information privacy principles.

  • Employee information is collected only for lawful and necessary purposes.
  • Staff are told how their information is collected, used, and stored.
  • Access to personal information is limited on a need-to-know basis.
  • Personal data is stored securely and disposed of safely when no longer needed.
  • Employees can access and request correction of their own information.
  • A privacy breach response process is in place, including notifying the Office of the Privacy Commissioner where required.
  • Third-party providers (such as payroll) handle employee data appropriately.
Migrant Worker Compliance

Immigration Act 2009 and accredited employer obligations. Complete where migrant workers are employed.

  • Accredited Employer status is current where the Accredited Employer Work Visa is used.
  • Job checks and tokens are managed correctly.
  • Every migrant worker holds a valid visa with the correct conditions for their role.
  • Visa expiry dates are tracked and no one is working unlawfully.
  • Required employment-rights information has been provided (for example, Employment New Zealand learning modules).
  • Records of right-to-work checks are retained.
  • No premium or recruitment fees have been charged to migrant workers.
  • Actual terms and conditions match what was offered for the visa application.
Restructure & Redundancy Readiness

Employment Relations Act 2000 — NZ has no statutory redundancy pay; entitlements depend on the agreement.

  • Employment agreements contain a clear employee protection provision.
  • A genuine, documented process exists for any proposed restructure: proposal, consultation, feedback, and decision.
  • Selection criteria are fair and objective.
  • Redundancy compensation terms are understood and only apply if included in the agreement.
  • Redeployment options are considered and documented.
  • Good-faith consultation timeframes are allowed.
  • Records are retained of any past restructures.

What you walk away with

Not a vague chat. Clear, written, and actionable.

  • A written report of what is working and what is putting you at risk
  • Your key risks explained in plain English, not legal jargon
  • A prioritised action plan, so you know what to fix first
  • A clear recommendation on next steps, with no obligation

How it works

Simple, and light on your time.

1

Have a chat

Call us and we scope the audit to your team and size.

2

We review

We work through your documents and practices.

3

Your report

You get your written findings and action plan.

4

We talk it through

We walk you through it and agree next steps.

Ready to find out where you stand?

Every business is different, so we scope each audit to your team and talk you through the cost first. Give us a call, there is no obligation.

Call us today to discuss your HR issues →

0800 748 6825  ·  info@pivotalpeople.co.nz

Real support for NZ businesses

HR, Health & Safety, Bookkeeping, Payroll, Coaching, Digital and more — practical help from genuine people who actually do the work. Based in Hamilton, Waikato, supporting businesses nationwide.

Contact us

   info@pivotalpeople.co.nz
   0800 PIVOTAL (0800 748 6825)
   Level 1, Panama Suites, 18 London Street, Hamilton 3204

Office Hours: Mon - Fri 8.30 - 5pm