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Build a high-trust, high-performance team

Imagine this — you’ve built a great business with solid products and a loyal customer base. But behind the scenes, your team isn’t happy. Employees seem disengaged, productivity is slipping, and turnover is rising. Then come the negative online reviews about your workplace — making recruitment even harder.It’s a frustrating situation, especially when you’re offering competitive pay and benefits. So, what’s going wrong?Culture.Many New Zealand SME owners focus on the tangible aspect...

Employment law isn’t rocket science

Imagine this — you hire a new employee for your small business. Things go well at first, but after a few months you realise they’re not the right fit. You decide to terminate their contract, assuming a simple conversation will do the trick.A few weeks later, a letter arrives from a lawyer: your former employee is taking legal action for unfair dismissal. Suddenly, you’re facing legal fees, reputational damage, and the stress of a formal dispute — all because the correct process wasn’t ...

Motivate & improve your team

Imagine this — one of your employees has been with your business for a few years. At first, they were motivated and productive, but lately, their work has slipped. Deadlines are missed, errors are increasing, and their attitude seems disengaged. Other team members have started picking up the slack, causing frustration and resentment.You want to address the issue, but you’re unsure how. Do you give them a warning? Provide more training? Let them go? Many New Zealand SME owners face this dilem...

Seamless onboarding: set new hires up for success

Imagine this — you’ve spent weeks searching for the perfect candidate. After multiple interviews and negotiations, they finally accept your offer. But once they start, things don’t go as planned. There’s no structured introduction, their role isn’t clearly defined, and they struggle to integrate with the team.A few months in, they seem disengaged, make costly mistakes, and eventually leave — forcing you to restart the hiring process all over again.This is a common challenge for New Z...

Smart hiring: avoid costly recruitment mistakes

Imagine this — you’ve finally landed a new hire for a crucial role in your business. They seemed great on paper, the interview went well, and you were eager to get them started. But within months, you start noticing problems — missed deadlines, lack of engagement, and tension within the team.You’re now faced with a tough choice: invest more time and resources into training them, or let them go and start the entire hiring process again.For many small and medium-sized businesses (SMEs) in ...