Flexible support tiersAdvice, Support, or Partner levels to suit your needs.
HR Solutions for NZ SMEs
Practical, plain-English HR support, tailored to New Zealand businesses.
Making HR Simple for NZ Businesses
Managing people is one of the hardest parts of running a business. From employment agreements and onboarding through to performance, restructures, and compliance, HR can be complex — and mistakes can be costly. At Pivotal People, we provide straightforward HR advice and hands-on support so you can make confident, compliant decisions, without the jargon.
What Our HR Solution Covers
With Pivotal People, you can use your advice hours or full-service support for:
Employment Agreements
Legally compliant, tailored agreements that protect your business.
Job Descriptions
Clear, practical role descriptions that set expectations for your team.
Recruitment Support
From job ads and candidate screening to interviews and reference checks.
Onboarding & Induction
Professional, legally sound processes that set staff up for success.
Policies & Procedures
Clear HR policies for leave, performance, and more.
HR System Management
Managing HR software, templates, and admin for you.
Monthly HR Reviews
Proactive check-ins to flag risks and opportunities.
Restructuring & Redundancy
Expert planning and communication to navigate change correctly.
Payroll Liaison & Leave Management
We coordinate with your payroll provider to keep things accurate.
Performance & Coaching
Guidance and tools to lift performance and resolve issues early.
Disciplinary & Termination Processes
Step-by-step support that ensures compliance and fairness.
HR Compliance Reviews
Identify risks, fix gaps, and stay ahead of issues.
Training & Development Planning
Strategies to grow skills and support your team.
Templates, Videos & Resources
Plain-English tools designed for SMEs.
Tiered, Flexible HR Support
Choose the level of support that fits your business today — and review it every 3 months as things change:
Advice Tier
Real-time answers and step-by-step guidance for everyday HR questions.
Support Tier
Hands-on help writing, reviewing, and managing your HR documents and processes.
Partner Tier
Fully managed HR support, including proactive planning, systems management, and ongoing team support.
No long-term contracts, no one-size-fits-all, just flexible HR support that adapts with your business.
Why Choose Pivotal People for HR Solutions
FAQs — HR Support for NZ Businesses
Do I need a long-term contract for HR support?
No. With Pivotal People, you choose the level of support you need and review it every three months.
What size businesses do you work with?
We work with SMEs across New Zealand — from startups through to established employers with growing teams.
Can you draft HR documents for me?
Yes. We create tailored employment agreements, job descriptions, and policies — no risky templates.
What if a staff issue escalates quickly?
You can use your advice hours for urgent matters and, if needed, upgrade to full-service support so we step in and manage the process.
Do you also handle payroll?
We liaise with your payroll provider and ensure leave and entitlements are correctly applied — keeping you compliant.
Still have questions about HR? Our team is always happy to chat — get in touch today.
Let’s Strengthen Your People, Together
Whether you need quick advice, a second opinion, or complete HR management, we’re here to help you lead with confidence.
Talk to our HR team today.
Advice that helps
Practical HR, Immigration, Health & Safety, Payroll, Bookkeeping, and Business Advisory support for NZ SMEs. Based in Hamilton, Waikato, serving businesses nationwide.
Contact us
info@pivotalpeople.co.nz
0800 PIVOTAL (0800 748 6825)
526 Victoria Street, Hamilton
Office Hours: Mon - Fri, 8am - 5pm
