Tier One$750/month
Flexible Pricing for NZ SMEs
Expert support that grows with your business.
At Pivotal People, you only pay for the advice and support you need — and you can scale it up or down every three months as your business evolves.
Which Tier Is Right for You?
Pivotal People – Advice That Helps is designed to flex with your business. Whether you're just starting out, growing fast, or managing a complex team, there’s a level of support that fits.
You can adjust your tier quarterly — or top up with additional advice hours whenever you need extra help.
Tier One
$750/month + GST (4 hours of advice)
Best for:
Small businesses with up to 5 staff
Sole traders or partnerships with occasional HR or compliance questions
New businesses establishing strong foundations
Leaders who want a sounding board for key decisions
This tier gives you access to expert advice when you need it — without overcommitting. Perfect for those quick check-ins that bring clarity and confidence.
Tier Two
$1,500/month + GST (8 hours of advice)
Best for:
Businesses with 5–15 employees
Established SMEs navigating regular HR, immigration, or payroll decisions
Owners managing leadership challenges alongside operations
Teams with growing complexity or diverse workforce needs
Ideal for businesses managing people, compliance, and growth — with regular expert support to keep things running smoothly.
Tier Three
$2,250/month + GST (12 hours of advice)
Best for:
Businesses with 15–30 employees
Teams in growth, transition, or early-stage restructuring
Multi-location or multi-service businesses with varied needs
Leaders needing multi-disciplinary advice across HR, finance, or strategy
Designed for owners juggling complexity, this tier provides enough advice time to dig deeper and stay proactive.
Need More Flexibility?
You can adjust your tier every three months or purchase additional hours as needed — because your business doesn’t stand still, and neither should your support.
Why Businesses Love Our Tiered Model
Transparent pricing — no surprises or hidden costs.
All-in-one access — use hours across HR, Payroll, Immigration, and more.
Quarterly reviews — scale support as your situation changes.
Local experts — practical, plain-English advice from NZ professionals.
No lock-ins — just flexible, people-first support on your terms.
Call now for a free 15‑minute scoping chat
FAQs — Pivotal People Pricing & Tiers
Can I change my tier at any time?
You can review or change your tier every three months. This keeps your support flexible as your business evolves — no long-term contracts, no pressure.
What happens if I need more hours?
You can easily top up additional advice hours whenever needed. We’ll let you know if you’re close to using your monthly balance so there are no surprises.
Do unused hours roll over?
Hours are designed for use within the three-month cycle to keep advice timely and relevant, but you can adjust your tier if you consistently need more or less time.
Is there a setup or cancellation fee?
No. There are no hidden fees or penalties — you only pay for the tier you choose, and you can change it at the next review point.
Can I switch from advice to full-service support?
Yes. If you need hands-on help (like drafting documents, managing payroll, or preparing visa applications), we can seamlessly shift you to full-service delivery.
Who will I be speaking with?
You’ll work directly with qualified specialists in HR, Immigration, H&S, Payroll, Finance, and more — all New Zealand-based professionals who understand SMEs.
Still have questions? Our team is always happy to chat — get in touch today.
Ready to Find Your Fit?
Let’s talk through your goals and match you with the right level of support.
Book a free 15-minute consultation with our team today.
Advice that helps
Practical HR, Immigration, Health & Safety, Payroll, Bookkeeping, and Business Advisory support for NZ SMEs. Based in Hamilton, Waikato, serving businesses nationwide.
Contact us
info@pivotalpeople.co.nz
0800 PIVOTAL (0800 748 6825)
526 Victoria Street, Hamilton
Office Hours: Mon - Fri, 8am - 5pm
